Number not porting and then deleting my number!

I cancelled my contract in January and requested my number to go on to prepaid so that I can move to another network. My number went to prepaid on Jan 30 and the last debit order went off on 1 Feb. However the number could not be ported to a new network due to a problem at vodacom. After NUMEROUS calls and being transferred from the one department to the next, these were the reasons I got:<br> 1) number is not on prepaid (BUT i needed to load airtime in order for phone to work, so how is that not pre-paid)<br> 2) number is on a new \3D\" system so the operator cannot assist as it is net yet working<br> 3) my account is in arrears (apparently I'm owing 8c!!!!)<br> <br> On 29 Feb the phone just suddenly stopped working: no service on my device and when I try calling my number it says \"the number you have dailed does not exist\". During my fourth call to the call centre I was told my number moved to prepaid yesterday (but I've been loading airtime for a month) yet my number is still not working.<br> <br> I phoned many times, sent emails via website and not one person was able to assist or respond even once on this query.<br> <br> I want a response from Vodacom urgently."