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FIONA W
1 reviews | Active since Aug 2017
05 Mar 2024, 11:01
Number imported to Vodacom now being held
So up to date I went to your stores, they called – no person can tell me why my account was billed so high in October – Jan Not 1 call from Vodacom No e-mails from Vodacom
Now I am demanding my 079 umber back as I came to Vodacom with my number and had it imported to contract sim I had this number that my mother got be before she passed and all he r messages is on that Vodacom whatsapp
I do not see why I should be held hostage for something that nobody at Vodacom can explain just demanding exurban amounts and expecting people to pay without questions
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Replies (2)
Vodacom's replyOfficial
05 Mar 2024, 12:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2024, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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FIONA W's updateReviewer Update
05 Mar 2024, 12:27Make contact how?
I have been a Vodacom subscriber for over 30 years. My number was with me since 2011 until Vodacom now decided to block it.
I have not received any smses, calls, nothing on my *** number.
All I need is my sim-card back because I cannto loose conversations with my late mother just because Vodacom is failing to communicate with their clients.
I have been a Vodacom subscriber for over 30 years. My number was with me since 2011 until Vodacom now decided to block it.
I have not received any smses, calls, nothing on my *** number.
All I need is my sim-card back because I cannto loose conversations with my late mother just because Vodacom is failing to communicate with their clients.
FW
FIONA W's update05 Mar 2024, 12:27
Reviewer Update
Make contact how?
I have been a Vodacom subscriber for over 30 years. My number was with me since 2011 until Vodacom now decided to block it.
I have not received any smses, calls, nothing on my *** number.
All I need is my sim-card back because I cannto loose conversations with my late mother just because Vodacom is failing to communicate with their clients.
I have been a Vodacom subscriber for over 30 years. My number was with me since 2011 until Vodacom now decided to block it.
I have not received any smses, calls, nothing on my *** number.
All I need is my sim-card back because I cannto loose conversations with my late mother just because Vodacom is failing to communicate with their clients.