BJ
Bridgette J
1 reviews | Active since Jul 2020
15 Aug 2025, 12:49
Number given to *****ster ***
Vodacom since they took my late husband cell number and gave it to a *****ster ,Iam still requesting that number back .why are they refusing to give the number back They said I must ask it from this person ,how do you do that
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Aug 2025, 07:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Aug 2025, 07:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Aug 2025, 09:11 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this morning the feedback remains the same: the number has been recycled and activated with a different user. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2025, 09:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this morning the feedback remains the same: the number has been recycled and activated with a different user. Regards Vodacom Consumer Website Team
Best regards,