CJ
Christilee J
1 reviews | Active since Jun 2020
24 Jun 2023, 19:35
Number gets deleted by Vodacom 😡😡😡
My phone number that I’ve been using for the last 15 years, just got deleted by Vodacom. It’s my business number. This is the second time in less than 6months. I phoned customer care but they say it’s deleted this morning and there’s no reason why it was deleted. I’m the meantime I lose business again.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 Jun 2023, 15:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2023, 15:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CJ
Christilee J's updateReviewer Update
26 Jun 2023, 11:16This is the problem! My number has been active all along. It’s my main business number and now I’m offline.
I went into a Vodacom store and they contacted their support, it’s showing that I used my number on the 24th and it’s been deleted on the 24th. They need to recover my number asap. If you can please get back to me. This is the second time this has happened. Please contact me asap with a solution! Please! Alternative number I have is ***, just ask to speak to me.
I went into a Vodacom store and they contacted their support, it’s showing that I used my number on the 24th and it’s been deleted on the 24th. They need to recover my number asap. If you can please get back to me. This is the second time this has happened. Please contact me asap with a solution! Please! Alternative number I have is ***, just ask to speak to me.
CJ
Christilee J's update26 Jun 2023, 11:16
Reviewer Update
This is the problem! My number has been active all along. It’s my main business number and now I’m offline.
I went into a Vodacom store and they contacted their support, it’s showing that I used my number on the 24th and it’s been deleted on the 24th. They need to recover my number asap. If you can please get back to me. This is the second time this has happened. Please contact me asap with a solution! Please! Alternative number I have is ***, just ask to speak to me.
I went into a Vodacom store and they contacted their support, it’s showing that I used my number on the 24th and it’s been deleted on the 24th. They need to recover my number asap. If you can please get back to me. This is the second time this has happened. Please contact me asap with a solution! Please! Alternative number I have is ***, just ask to speak to me.
CJ
Christilee J's updateReviewer Update
27 Jun 2023, 14:16Please can you get back to me asap. I need my number back and I am losing business every day!!!
CJ
Christilee J's update27 Jun 2023, 14:16
Reviewer Update
Please can you get back to me asap. I need my number back and I am losing business every day!!!