1 reviews | Active since Oct 2010
Number deleted off system
<p>On 16 July 2016 I ported my number to Telkom Mobile as they offered a better deal.</p> <p>Since then I am able to receive calls and SMS etc. from all other networks execpt Vodacom.</p> <p>When people call my number from the Vodacom network they get a "number does not exist" message.</p> <p> </p> <p>I have been to Vodacom several times and have called the Vodacom call centre several times and no one is able to help me as they say they have "never had this problem before".</p> <p> </p> <p>I am losing business due to this issue as this number is my business number and I want this issue resolved ASAP.</p> <p> </p> <p>I find it unacceptable that a large provider like Vodacom can conduct themselves in this manner.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
