Number deleted !!!!

EXTREMELY DISAPPOINTING ....

I have had my number for over 8 years on contract , I had cancelled my contract effective 30/09/2019, only to find out they were actually deleting my number . NO one at Vodacom can help after hours on the phone every day ...

I mean if I wanted the number deleted I would have said delete it , the one customer care agent actually stated it was ported (this is ******* as I did not sign any documentation for you to do so )

I even got told I have never had the number , in that case please refund my money for the 8 years iv been paying over R1800 a month ...

The excuse is always different , -I need to Rica -I need to wait 24 hours -I have never had the number - Back office needs to help

I have a Job to do and I am unable to log into anything because all my two way authorization are linked to my phone number

Please don't hesitate to contact me