Number Deleted

I've lost all trust in Vodacom!! My number has been deleted and my contract has been deemed void after Vodacom *****ed up my account! I've been on the phone with Vodacom on a regular basis, logging disputes etc. and not getting my issues resolved, now after 3 months of struggling I found out my contract has been canceled! My account has been placed on hold (suspended) as I've made an arrangement to pay back an outstanding amount after I was retrenched. During the first while, my number was working and at which stage I saw my bill changing. There was a data deal charged to my account, wrongfully and I've logged a dispute. That has been credited back to me but my bill still increased and nobody could give me information. After my phone was completely blocked, I queried again and got told my monthly payments is still being added onto my account, even though it is suspended. Meaning my number was blocked, could not use it at all, but still being billed every month for the use of it. Which is *******! You, Vodacom, as a service provider can not bill me for a service I do not receive!! I spoke to a very rude supervisor whom put the phone down after I've logged yet another dispute. I followed up to find out what the outcome is and got told that a statement has been sent and a consultant explained it to me, which is a LIE. Nobody sent me any information regarding my dispute and nobody called me and told me anything. Now my contract has been canceled and I'm being held accountable for something that is out of my control after Vodacom ****ed up!! My credibility is being effected and it is reflecting badly on my record!

I need answers on what is being done, otherwise I will have no choice but to sue Vodacom!