<p>I called the Vodacom cancellations center in January 2017 and requested my contract to be cancelled BUT I wanted to keep the same number therefore I wanted to have a prepaid account. On the 31st of Jan my entire number was deleted. I use this number as a business line and I have not been able to use it since the 31st. I have called Vodacom everyday and gone to my nearest Vodacom store and nobody has been able to assist me. I find this very unprofessional. I just want my number to be activated as it was a mistake they made from their side. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Please note you will have to contact me on my husbands number: ********** as my number cannot receive any calls. Please this is urgent!
Please note you will have to contact me on my husbands number: ********** as my number cannot receive any calls. Please this is urgent!
I have still had no response!!!!!!!
I have still had no response!!!!!!!
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