TP
Tasneem P
1 reviews | Active since Apr 2018
06 Dec 2022, 14:10
NUMBER DEACTIVATED WITH NO REASON AND NO WARNING!
Gosh! If I could give Vodacom 0 stars I would, honestly!! First they deactivate my number with absolutely no warning and when I query this, all of a sudden a get an email stating that my number has been reactivated.
No explanation was provided as to why this happened in the first place! No warning, no apology, nothing!!!
I still can't make any calls!!!! ABSOLUTELY PATHETIC AND APPAULING SERVICE!!!!
I WOULD NOT RECOMMEND THIS PROVIDER TO ANYONE!!!!!
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Vodacom's replyOfficial
07 Dec 2022, 08:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2022, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team