Number Deactivated
<p>To Whom It May Concern</p> <p> </p> <p>My cellphone number which i have been using for over 10 years was deactvated and allocated to someone else. I realised this as i had accidently deleted my watsapp and when trying to install it again i noticed that my number is inactive, when called your call center i was informed because i did not use it for 3 months it has been given to someone else, I find this absolutely crazy as i have had that number for 10 years and i am sure none of your consumers are even aware of such a role,.</p> <p> </p> <p>Had i bought the sim card and then never used it i would have accepted it but this is my first ever number and for it to be deactivated and given to someone else without even a simple notice is extrememly upsetting. </p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Please note that feedback has been provided via email.
Regards,
Cassandra
Best regards,
Dear Customer,
Please note that feedback has been provided via email.
Regards,
Cassandra
Best regards,
