Number Closed + Rude Call Centre Agents dropping calls

<p>( ********** )</p> <p>Hi, the above account belonged to Autopage, we had a Debit Order running with them until they stopped debiting saying the account now belongs to Vodacom. And that Vodacom will call us to arrange. No one called until the account is now in arrears and the number closed. Called the agents telling them to reactivate the Debit Order and restructure the account and remove arrears since it's not our fault and they simply said it's not possible they want a Full amount and dropped the call. Tried twice more and the other agents also dropped. Spoke to Sifiso and his Supervisor Tiniko or something who dropped the call on me. The whole call centre is a joke, people are laughing in the background, it's noisy and they do as they please. Am this close driving there directly to meet these agents.</p>