number CANNOT be moved onto contract

I signed up for an add on line onto my existing contract with Vodacom the begining of JAnuary 2015, It was approved the same day. However when I went to collect the phone, I was told I could not move my Prepaid Vodacom number onto contract because I am on a new system called C3D or Siebel (as different people referred to it) I had to choose a new number. I was then told that I could port my number to another network, port it back and then activate it on contract but that would mean I have to be on the other network for 3 months. I have now waited just shy of 2 months ( I was told by an \industry professional\" that there was a chance the system would be upgraded in early February)<br> <br> Dear Vodacom, Fix this for me please, the consultants have been very professional and have assisted me in every way possible including the escalation of this issue, however it has yet to be resolved."