BT
Brendan T

1 reviews | Active since Nov 2012

28 May 2020, 00:04

number cancel info?

Need info on how to cancel a number, no reply to email

0
Replies (5)
Vodacom
Vodacom's reply28 May 2020, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
BT
Brendan T's update29 May 2020, 12:04
Reviewer Update
Still no update...
BT
Brendan T's update29 May 2020, 12:13
Reviewer Update
Tried phoning in, waited over ten minutes then only to be answered by silence, pathetic service, make people wait and waste their airtime and then not even answer the phone. :(
BT
Brendan T's update01 Jun 2020, 11:58
Reviewer Update
I still have yet to get contacted about this!!
Vodacom
Vodacom's reply03 Jun 2020, 13:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided, your query has now been resolved. Regards Consumer Website Team