Number blocked - No reason Given - No resolve after 3 weeks!!!

I've always been a fan of Vodacom so it pains me to write this poor review, however I am short of options. My number has been blocked without due reason for the past 3 weeks, a phone number I am supposed to be using for business purposes just to add. I signed up for my contract at the beginning of March with Victor from the Greenstone Vodacom store in Edenvale. There were no issues for the month of March, however when it came to April this never ending nightmare began. Firstly the accounts department never took the debit order off my account so after receiving a notification regarding an invoice owing I paid with my card. A few days later my account was blocked. After trying to call customer care several times and continuously getting disconnected I went back to Greenstone. Victor then identified there was a full admin block on my account without any reason given. We called the correct channels to ensure my account was up to date and it was, I was then told the matter would be escalated and sorted out asap. A few days later I sat in the same situation, after exhausting every option to communicate with customer care (email, whatsapp, sms etc. PS TOBi does not work and is annoying) I eventually got hold of a customer service agent. She looked into my account and advised the Admin lock was still in place and that there could have been an issue with ***** previously with my number, because the number I had was recycled when issued to me. She assured me my account was up to date and that she would escalate the matter, and some one from the forensic department would call me to confirm this. I am still waiting this call. After a day or two I returned to the Greenstone store where Victor investigated the matter and he emailed the forensic department assuring them that he was involved in open the contract in store with me & sent them another copy of my ID to prove that I am a new user & the number is no longer in the hands of the previous owner. He received a response that the block has been lifted, however to our dismay my line still wasn't operational. Yesterday I returned to the Greenstone store and I asked Victor to please change my number because there is still an issue, I even opted to pay the R150 number change fee. After waiting the relevant time and resetting my phone multiple times, my number is still not operational. I must commend Victor because he has remained in contact with me and tried everything to get my number working however there is only so much he can do. This matter obviously lies in the hands of someone in head office or the forensics department, therefore I have notified him that if this matter isn't resolved that I will return the phone and cancel the contract as I am starting to incur major losses seeing that this is mainly used for business. So frustrated. Thank you must be extended to Victor though he really went the extra mile. However Vodacom you have truly disappointed me.