NK
Nhlaun K
1 reviews | Active since Sept 2019
05 Oct 2019, 11:17
Ntsako
I'd still rate Vodacom 0 and never recommend it to anyone (friends or family) for now I have to take responsibilities for one of their consultant failed to do their job. I am reliable for an amount I don't know off after canceling my contract with them and paid full amount owed. My ITC status is affected coz of it.
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Replies (2)
Vodacom's replyOfficial
05 Oct 2019, 11:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Oct 2019, 11:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Oct 2019, 14:00Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that the account is closed and ITC bureaus will be updated within 7 working days. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Oct 2019, 14:00
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that the account is closed and ITC bureaus will be updated within 7 working days. Regards Consumer Website Team
Best regards,