IN
Iris N

1 reviews | Active since May 2011

27 Aug 2015, 15:57

Ntandos Hadebe - AN ASSET

i have been in need of a new phone for like over a month, so i decided to take on a new contract with Vodacom4u as they were the ones that had the device i wanted in stock- bad idea as my application took about 2 weeks to be finalized, i always had to call - no one bothered to keep me updated, i decided to call them and cancel the contract as i was planning to go to vodaworld, but then decided to try Vodacom online, Best idea i have ever made, a kind Gentleman by the name of Ntando Hadebe called me, and assured me that everything is possible with Vodacom online - i sent him all required documentation, within a day my contract was approved and finalized 25/08/2015 and then as I was preparing myself to wait for 5 working days for my phone to arrive, it got delivered on the 27/08/15 which was three days earlier than expected. Ntandos Hadebe is the best thing that has ever happened to vodacom :), Now im a firm believer that anything is possible with Vodacom- Keep it up Ntando Hadebe.

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Replies (1)
Vodacom
Vodacom's reply27 Aug 2015, 18:16
Official
Hello botle,

We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards
Vodacom