NF
Nadine F
1 reviews | Active since Oct 2015
24 Jan 2023, 10:17
NSPCA Emergency number unable to get signal from Vodacom
We reported a signal issue to Vodacom approximately 6 years ago and we actually moved our account from Vodacom to MTN. We have now gone back to Vodacom and the signal issue has not been sorted out. When we advise Vodacom that this particular cell number is the emergency cell number for animal cruelty, around the country and we are struggling with signal, we now have to call their signal centre and they will do an investigation regarding the signal. Who knows how long that will take and in the mean time, how many animals must suffer?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Jan 2023, 11:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jan 2023, 11:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NF
Nadine F's updateReviewer Update
25 Jan 2023, 09:24We are still waiting for someone to contact us. Clearly Vodacom does not give a damn about animals.
We will move our contract BACK to MTN but we will not be paying anything to Vodacom anymore as you clearly don't care.
We will move our contract BACK to MTN but we will not be paying anything to Vodacom anymore as you clearly don't care.
NF
Nadine F's update25 Jan 2023, 09:24
Reviewer Update
We are still waiting for someone to contact us. Clearly Vodacom does not give a damn about animals.
We will move our contract BACK to MTN but we will not be paying anything to Vodacom anymore as you clearly don't care.
We will move our contract BACK to MTN but we will not be paying anything to Vodacom anymore as you clearly don't care.
NF
Nadine F's updateReviewer Update
02 Feb 2023, 13:08We are still waiting for Vodacom to AT A MINIMUM supply us with a booster so that animals do no suffer.
Clearly Vodacom has no concern for animals suffering!
Perhaps your other clients will rethink renewing their contracts with Vodacom when the note how little Vodacom values the lives of our nations animals
Clearly Vodacom has no concern for animals suffering!
Perhaps your other clients will rethink renewing their contracts with Vodacom when the note how little Vodacom values the lives of our nations animals
NF
Nadine F's update02 Feb 2023, 13:08
Reviewer Update
We are still waiting for Vodacom to AT A MINIMUM supply us with a booster so that animals do no suffer.
Clearly Vodacom has no concern for animals suffering!
Perhaps your other clients will rethink renewing their contracts with Vodacom when the note how little Vodacom values the lives of our nations animals
Clearly Vodacom has no concern for animals suffering!
Perhaps your other clients will rethink renewing their contracts with Vodacom when the note how little Vodacom values the lives of our nations animals