Nr hacked ended up with R11-000 account

I really think besides the fact that we are long time Vodacom customers with such a bad signal as a employee of Vodacom who visited our plot, and agreed totally that it is such a bad signal, trying to run a business is soooo! frustrating. We made a suggestion that we are willing to let them put up a extra tower on our ground, to be discussed, they just don't reply to emails. Our router nr was hacked the account is R11-000. We have been without internet for a week and a half as mentioned doing business over the internet is soooo! frustrating. We are really after many years of being good customers, myself 16 years+ approximately we consider leaving Vodacom for another service provider. They just never reply you have to go through Hello Peter. Baaaad! service. Then their operators are also suspicious how do people get to hacked our nr as they are the only ones with our details. See and hear a lot of people lately complaining about your service. Contact Francois Mattheus ***although the nr that has been hacked is a Vodacom nr.