HK
Hilda K
1 reviews | Active since Aug 2021
15 Jun 2022, 10:08
NP Kruger WORST SERVICE EVER NO TRUST OR CONVINCE IN THIS COMPANY
I have now been STRUGGLING ALMOST 2MONTHS WITH THIS THEY COMMIT ***** ON YOUR CONTRACT TAKE AND EXTRA AMOUNT OUT OF YOU BANK ACCOUNT WITHOUT PERMISSION AS GOOD AS *****ING SPEAKING TO I DON'T KNOW HOW MANY CONSULTANTS, TEAM LEADERS ENDLESS PROMISES ALSO WITH A BRANCH THE ********** DEPARTMENT AND EVEN A AREA MANAGER WITH NO RESPONSE I EVEN REPORTED HERE STILL NO RESPONSE WHAT MUST I DO NOW GO TO A POLICE STATION AND REPORT A ******** CASE AGAINST VODACOM😡😡😡😡
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
15 Jun 2022, 10:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jun 2022, 10:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HK
Hilda K's updateReviewer Update
15 Jun 2022, 10:21SAME RESPONSE 😡 4 TIMES IN A ROW YET NO CALLS THINK THIS CONSULTANT HAS BEEN ON LEAVE OR PERSON WAS RETRENCHED
HK
Hilda K's update15 Jun 2022, 10:21
Reviewer Update
SAME RESPONSE 😡 4 TIMES IN A ROW YET NO CALLS THINK THIS CONSULTANT HAS BEEN ON LEAVE OR PERSON WAS RETRENCHED
HK
Hilda K's updateReviewer Update
17 Jun 2022, 14:01I have a contract with VODACOM. Someone migrated this contract now 3 times without permission. Last year August I went into a branch saying if anyone thouch this contract again without permission I will PERSUE legal action I don't want any upgrade. But yet again February someone did this again without authorization. We only found out in April we have spoken to a lot of consultans even team members to correct this yet nothing has been done. I want this contract to be cancelled on the basis of ********** activity on this contract without PENALTY fees. I even reported this on Halo Peter without success I HAVE HAD CORRECT THIS GIVE MY REFUND AND CANCEL THIS CONTRACT HOPEFULLY SOMETHING WILL BE DONE ABOUT THIS
Show quoted text PLEASE TELL NOW WHAT MORE MUST I DO EVEN HELO PETER IS A JOKE FOR VODACOM STILL JUST GETTING TICKET CLOSED NO FEEDBACK OF ANY SORT NOW I WILL PERSUE WITH LEGAL ACTION
Show quoted text PLEASE TELL NOW WHAT MORE MUST I DO EVEN HELO PETER IS A JOKE FOR VODACOM STILL JUST GETTING TICKET CLOSED NO FEEDBACK OF ANY SORT NOW I WILL PERSUE WITH LEGAL ACTION
HK
Hilda K's update17 Jun 2022, 14:01
Reviewer Update
I have a contract with VODACOM. Someone migrated this contract now 3 times without permission. Last year August I went into a branch saying if anyone thouch this contract again without permission I will PERSUE legal action I don't want any upgrade. But yet again February someone did this again without authorization. We only found out in April we have spoken to a lot of consultans even team members to correct this yet nothing has been done. I want this contract to be cancelled on the basis of ********** activity on this contract without PENALTY fees. I even reported this on Halo Peter without success I HAVE HAD CORRECT THIS GIVE MY REFUND AND CANCEL THIS CONTRACT HOPEFULLY SOMETHING WILL BE DONE ABOUT THIS
Show quoted text PLEASE TELL NOW WHAT MORE MUST I DO EVEN HELO PETER IS A JOKE FOR VODACOM STILL JUST GETTING TICKET CLOSED NO FEEDBACK OF ANY SORT NOW I WILL PERSUE WITH LEGAL ACTION
Show quoted text PLEASE TELL NOW WHAT MORE MUST I DO EVEN HELO PETER IS A JOKE FOR VODACOM STILL JUST GETTING TICKET CLOSED NO FEEDBACK OF ANY SORT NOW I WILL PERSUE WITH LEGAL ACTION
HK
Hilda K's updateReviewer Update
17 Jun 2022, 14:04No response just saying ticket closed I will now PERSUE WITH LEGAL ACTION
HK
Hilda K's update17 Jun 2022, 14:04
Reviewer Update
No response just saying ticket closed I will now PERSUE WITH LEGAL ACTION