Noxolo should be a taxi drive not customer service

On Sunday the 03/11/18 i went to vodacom protea gardens mall to inquire if they could swap my sim from Micro to sim. I spoke to a lady by the name of Noxolo. I greeted but Noxolo but she rep**** with attitude. I asked if she could assist to make a sim swap her answer was vocacom sim is 3 in 1. I said but you not answering my question, then she slammed her 3 in one sim card on her table and told her i was not listening. Then she told me bring R20.00 and 5 numbers. The shocking part was that through out our conversation she never looked at me because she was looking for something underneath her keyboard and her desk. I have a contract with Vodacom after my experience i will canceled and stop using my pre paid account.