1 reviews | Active since Oct 2012
Nowmista and Vodacom illigaly billing contract
Vodacom have without my consent added a subscription for Opratel/Nowmista to my account since July 2017. When I queried this from the call centre they said that this is out of their hands, I should call Opratel as I subscribed for this (which i never did). Is Vodacom *****ing money from contract users in order to support Opratel/Nowmista?! Surely if they are collecting the money on behalf of Opratel/Nopwmista they have control over the subscriptions?! VODACOM, THIS IS THEFT AND YOU BETTER GET IN CONTACT WITH ME AND REFUND ME OR I WILL PUT THIS IN THE HANDS OF SOMEONE THAT WILL FIND OUT EXACTLY WHAT YOU ARE BUSY DOING.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
As per our recent interaction,
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
As per our recent interaction,
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS