Now you see it, now you don't

<p>I am a contract vodacom subscriber. I was awarded over 800mb of free data from vodacom which I was using until this morning. In addition to my data I had an amount of R80 airtime. After having browsed the Internet for 10 minutes using what I believed to have been my data bundles I checked my airtime balance which to my shock was now on R0.00!!I have an iPhone & had no open apps running at the time and no updates either!I contacted Vodacom to report this & was advised that a technician would assist me within 24-48 working hours. It took less than ten minutes to take my R80 airtime but I will have to wait until next week for a technician to assist me! This is ridiculous!!!!</p>