CS
Cyril S
1 reviews | Active since Jul 2011
01 Jan 2022, 11:36
Now you know why I am moving all my Business and Private contracts away from Vodacom
I have cancelled my Vodacom contract 3 times since the contract was due to end, and still they deducted the contract amount from my bank. On the first cancelation call, I had to tell the "consultant" 14 times that I want to cqancel the contract. They have assured me that the number will be converted to Pay-as-you-go, and no moneys will be deducted. I am so sick of this useless, incompetant, uneducated, idiotic company and their seless, incompetant, uneducated, misinformed ataff.
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Replies (1)Vodacom's replyOfficial
01 Jan 2022, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Jan 2022, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
