CS
Cyril S

1 reviews | Active since Jul 2011

01 Jan 2022, 11:36

Now you know why I am moving all my Business and Private contracts away from Vodacom

I have cancelled my Vodacom contract 3 times since the contract was due to end, and still they deducted the contract amount from my bank. On the first cancelation call, I had to tell the "consultant" 14 times that I want to cqancel the contract. They have assured me that the number will be converted to Pay-as-you-go, and no moneys will be deducted. I am so sick of this useless, incompetant, uneducated, idiotic company and their seless, incompetant, uneducated, misinformed ataff.

0
Replies (1)
Vodacom
Vodacom's reply01 Jan 2022, 13:59
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team