1 reviews | Active since Oct 2016
Now they are pathetic
<p>Vodacom still have not phoned me as they said they would in my last review. I phone them and after 40 minutes i spoke to a supervisor called Tsotong and he told me the other supervisor Morena Raeto I spoke to yesterday has now received my proof of payment ( after more than 10 emails )for R892-15 dated 08/07/2016. So exciting but guess what it is going to take them UP TO 7 DAYS to credit my account and my numbers are going to be cut off until then. Its their inefficiency and their mistake but I am going to suffer for it!!!!! I have never been this frustrated. I run a business and if I gave a client service like this I would be out of business. I suppose this is what happens when you are too big and dont give a dam about you clients.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
