1 reviews | Active since Mar 2024
Now the 13 of March???? Anny,Pretty,David,Alex,Olivia,GIFT encetra and AI
1 review | Active since Mar 2024 03 Mar 2024 at 05:51 VODACOM feels nothing for their long time clients! I have signed a contract with (VODACOM) on 29 November 2023 an extension to my old contract Vip red 40 gig unlimited airtime (at the Brooklyn mall outlet) I did not need a handset they suggested I take the Black Friday deal of R 999.00 I signed the contract and paid R 150 that is still with the consultant! From then till now my contract is still not activated and I am still paying R3000 odd per month after three months! I have spoken to managers,AR,consultants, a manager called Gift (and they all talk to the Back Office and will give me feedback in 24 hours that never happens! (It sounds like the Back Office is something like Wilgenhof residence some secretive dark room) Bottom line they are *****ing R2300 per month from me now for three months!!!! And this is a JSE listed company?? SJ Naude
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Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
