now thats what i dont call cusotmer service

<p>hi, so my sisters cellphone was pick pocketed from her bag, we did all the necessary paperwork and the insurance paid out. we requested a pre-termination quote from vodacom and settled the account. a few weeks later we took out a new contract with vodacom on the same number. 3 weeks ago we wanted to take out a contract for my dad and were advised that we owe vodacom R9000.00 (yes you read right...nine thousand rands)!!!!!!!!!!!!!!!!!!!! all because some **** eager beavers at vodacom loaded the pre-termination twice on the accout. so now i have been getting endless smses and calls from vodacom with regards to my unpaid account!!! i have been 4 times to VODAWORld with no luck.</p> <p> </p> <p><br /> </p> <p><br />no one has resolved my issue 3 weeks later!!!!</p> <p> </p> <p><br />the fault is with vodacom i am being made to feel like i am not paying my bills.</p> <p> </p> <p><br />now thats what i dont call cusomter service as no one seems to want to resolve my problem!!!</p>