NOW I MUST SUFFER BECAUSE OF VODACOM!!!

In the beginning of July I was approved for a contract. On the 12th of July my phone (Samsung A14) was delivered. The device was damaged and was sent back to warehouse. Was advised by the sales consultant who was helping me that I should go to my nearest Vodacom store which is Northgate. Spoke to the manager(Cecil) and the manager vented me for the wrong phone(Tecno 10c). Then I contacted Cecil asking if he can transfer my application to the previous sales consultant who was assisting me. It was done accordingly. Today (25/07/23) I received an email stating that my application was declined and I need to wait 60 days for a new contract. When I call the store and Alison they playing the blame game towards each other. NOW I MUST SUFFER DUE TO VODACOM DELIVERING A DAMAGED PHONE PROBLEM is, I CAN’T wait 60 days. I want my problem to be resolved and my phone must be delivered by Friday.