now deal with lies...

so in a world where service is non-existent in most companies, now we have to start dealing with lies and bull****. I upgraded my contract on 7 may 2016. I was informed that the phone is on back order, but that I would receive it in the week to follow. I followed up twice this week, and was informed that I would receive the phone on Thursday or Friday. yesterday being Friday, I followed up again, as RAM confirmed that they did in fact not have any parcel for me. today, I followed up again with RAM, and with a Vodacom shop, and with a consultant via call.......the phone has not even been dispatched from the Vodacom warehouse. I then called the consultant back who has been telling me all the bull**** I have been fed. she was on a call, and I was told she will call me right back.....that was indeed much earlier this morning I am at the point of cancelling all my Vodacom accounts, even if it means paying penalties. I will take my business over to their competitors, even if I don't get service there......less lies gets told