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iampetejoubert I

1 reviews | Active since Nov 2016

25 Sept 2017, 09:39

Now being completely ignored by vodacom hellopeter team with no follow up call

This is now my 4th enquiry on this ONE issue, & my third on hellopeter.

Please see my prev review and CALL ME to resolve.

Replying and just posting a comment saying "someone will call me" doesn't class as resolving the issue.

0
Replies (1)
Vodacom
Vodacom's reply25 Sept 2017, 10:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team