1 reviews | Active since Sept 2016
notification of low data
The last 5 days I haven't received any notification on low data and ate all my airtime.when I called and asked I was told it was a curtousy and that was that.surely a company that keeps increasing data rates on prepaid should keep clients informed?or is it just to make more money? Been with Vodacom for a very long time.I think it's time to change with this kind of customer service
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc