BL
Benjamin L
1 reviews | Active since Mar 2015
30 Mar 2015, 11:32
Notification of increase in subscription
I received notification from Vodacom that my subscription will increase from R299 to R319 per month. I signed a contract with Nashuamobile, and this was recently migrated to Vodacom. If my budget no longer works and I want to change my subscription, I have to buy out the contract at the full price. <br> <br> I have sent communication to Vodacom, as this is not acceptable to me. I have to fullfill my contractual obligations, and I feel Vodacom has no right to simply increase subscriptions. My contract only expires in July 2015. I do not care whether or not there was no increase in the past or whether their budget does not work.
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Replies (1)Vodacom's replyOfficial
30 Mar 2015, 16:31Hello DBAL,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply30 Mar 2015, 16:31
Official
Hello DBAL,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
