Nothings been resolved...

This is following my previous review of said company..... I was called on Friday and explained my story to the gentleman on the other end, he then logged the complaint with the involved agent that renewed my contract who called me on Monday. I again explained the whole situation. They confirmed that their offer was correct, but the call was cut. I then received an SMS saying that Vodacom is billing the incorrect amount. I've rep**** to them on my last review, but haven't had any further contact from them, hence I've had to write a new review.

Vodacom, can we please get this matter resolved?