1 reviews | Active since Feb 2017

30 Nov 2017, 16:43

Nothing since my last complaint.

I laid a complaint a while back, over a month ago yet Vodacom has not responded even though they promised.

I've checked my email, NOTHING, No missed calls

This is not the first time Vodacom has deemed it that I am nothing to them. Maybe I should not pay my account this month and then maybe they will call me right? Why do we have to beg and plead with Vodacom to do something so damn simple? WHO IS THE CURRENT CUSTOMER CARE MANAGER? Because whoever they are they are *****ing up what the previous person worked so hard to maintain! This is pathetic! The customer satisfaction of Vodacom subscribers has gone down way passed just ****** data and airtime, its about the attitude Vodacom gives us, saying "well go elsewhere then and we don't care" REALLY??? Is your arrogance going to pay YOUR bills?????????????????? Vodafone isn't going to save your butt then!

Look ***? Really??? Where the hell did the Vodacom of good service disappear off to? I as a PAYING customer DEMAND they return!

For goodness sake Vodacom get off your asses and do a better job!

0
Replies (3)
's update30 Nov 2017, 16:44
Reviewer Update
I find it hilarious that Hello Peter *** stuffing and not asses ahahahahahahaha
Vodacom
Vodacom's reply01 Dec 2017, 06:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update06 Dec 2017, 11:28
Reviewer Update
WHEN?