HS
Hendrik S

1 reviews | Active since Jun 2018

27 Jul 2018, 08:41

Nothing resolved after more time wasted from vodacom and enduring their lies

After both my last reviews, vodacom continued lying to and did not uphold their own agreements. They've now not only not given me the free month they promised because of the hell and torture they put me through, but charged me extra for it. This is on top of their last barrage of garbage and having to endure more time on the phone with them. I'm now just going to get the bank to reverse the order and block any payments going forward, because it's clear they're ***** and sadists.

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Replies (2)
Vodacom
Vodacom's reply27 Jul 2018, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Jul 2018, 10:57
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic