Nothing memorable about my experience with Vodacom

<p>04th October 2016:</p> <p> </p> <p>Went into Vodashop Fourways. Looking so forward to upgrading my two contract numbers. Upgraded the business contract easily with no fuss to an LG G5. I then also had my upgrade for my personal number upgraded and all the paperwork pushed through only to find the store had no tablet device for my contract to offer. I was told to come back on the 07th as the device would've been ordered and ready for me to collect.</p> <p> </p> <p>07th October 2016:</p> <p> </p> <p>Got back from a relaxing few days away looking forward to receiving my brand new upgraded tablet only to be told that the device in question was no longer in production and therefore discontinued and therefore didn't receive any device. Got told that an upgrade cancellation request would be placed and I could come back the following week to get a different device. </p> <p> </p> <p>Monday 10th October 2016:</p> <p> </p> <p>Phoned to follow up as to the cancellation only to find out that they were still waiting on confirmation.</p> <p> </p> <p>Monday 21st October 2016:</p> <p> </p> <p>Still no cancellation and therefore still no new device.</p> <p> </p> <p>Monday 28th October 2016: </p> <p> </p> <p>On Saturday 29th October 2016 went to The Soweto Derby and had my phone pickpocketed. Phoned Vodacom to blacklist my phone only to be told that I needed to filll out a form.</p> <p>I then decided since I hadn't received a new device yet that instead of upgrading to a tablet I am going to replace my phone.</p> <p> </p> <p>Went in to get my upgrade and cancellation of my upgrade had still not been processed. </p> <p> </p> <p>Thursday 03rd of November 2016:</p> <p> </p> <p>Still waiting for the cancellation to take place. Haven't received a new device and I am really desperate now.</p> <p> </p> <p>I am totally disgusted by the level of service I have received from Vodacom or the lack thereof should I rather say.</p> <p> </p>