EC
Eben C
1 reviews | Active since Oct 2024
18 Oct 2024, 21:06
Nothing is resolved. How can the ticket be closed???
Your message today. NO. ITS NOT BEEN RESOLVED! How cannot be closed??
Dear Vodacom Customer. Your service ticket with reference number AB-2FG2-3VY2 has been closed. Thank you Vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Oct 2024, 08:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Oct 2024, 08:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
EC
Eben C's updateReviewer Update
22 Oct 2024, 10:02I am still waiting?? Legal/ombuds/Wendy Knowler? How do we get this sorted out??
EC
Eben C's update22 Oct 2024, 10:02
Reviewer Update
I am still waiting?? Legal/ombuds/Wendy Knowler? How do we get this sorted out??