DW
DAVID W
1 reviews | Active since Jan 2012
24 Jun 2021, 17:47
Nothing helps with Vodacom- not even the CEO’s office.
Update on previous reviews. Situation still a mess. A direct appeal to the CEOs office was a waste of time. If no satisfaction by 17h00 tomorrow (Friday) contract will be cancelled and I will sort out with another service provider . I could never make this level of poor service up.
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Vodacom's replyOfficial
24 Jun 2021, 18:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2021, 18:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team