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chantel W
1 reviews | Active since Dec 2015
27 Jan 2016, 09:46
NOTHING DONE ONCE AGAIN ONLY PROMISES
after my first complaint on hello peter, I received a call from vodacom the very next day and the consultant was very efficient and helpfull. he phoned me back after investigating got all the info and promised to have it all resolved for me asap. even said he is writing the money back as we are speaking. even send me an email if I have any problems that I can mail him. yeah right money is still on my account, they still phone all 4 my numbers to say I am in arrears and send sms's. I really had enough of this now, because a consultant didn't do his job right I have to struggle for four months now. please do something about this I need a manager to contact me urgently.
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Replies (1)Vodacom's replyOfficial
27 Jan 2016, 09:47Hello shanti820110,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply27 Jan 2016, 09:47
Official
Hello shanti820110,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
