RC
Rodney C

1 reviews | Active since Jun 2011

16 Jan 2018, 06:32

Nothing changes

The latest in my long list of issues with Vodacom now is that I am suddenly unable to receive sms. This is relly great as I can do no banking or anything else that requires an OTP and I am sitting abroad. I have phoned 111 several times and no one has managed to rectify the problem although one of the idiots did say that it might be sorted out in about a week...Great service. Upgrade date..2 months to go..Cant wait.

0
Replies (2)
Vodacom
Vodacom's reply16 Jan 2018, 08:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Jan 2018, 13:04
Official

Good day Rodney,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team