1 reviews | Active since Dec 2016

01 Sept 2021, 14:03

Nothing but problems with vodacom.

Hey there. I have been phone the fibre team all day. No one is helping. They out me through then hang up. You have taken money from our account for wifi we barely even used because of our relocation. Vodacom is extremely efficient when it comes to taking money but when they actually have to do their job they are morbidly useless. How does it take a month to literally move us 6 meters AWAY. WHAT THE ACTUAL HELL IS WRONG WITH THEM. I am so sick and tired and fed up with these useless crittens. Is it because we are white? What the hell is their problem? We have had nothing but **** with vodacom since we moved to them. I am so over this ****

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2021, 14:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team