GZ
Gail Z
1 reviews | Active since Jan 2016
11 Apr 2022, 16:02
NOTHING BUT HOT AIR
Nothing but hot air. I have tried to get address and banking details changed. Got a "response" with an email address asking me to forward info to them. Great I thought. Sent the info then got a message saying the email address is not reachable. More Hot air from Vodacom. I have emails from Vodacom dating back to January saying it has been sent to the correct departments BUT NOTHING GETS DONE.
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Vodacom's replyOfficial
11 Apr 2022, 20:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2022, 20:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team