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moshe M

1 reviews | Active since May 2011

30 May 2018, 10:04

nothing but frustration from vodacom internet

I ordered vodacom fibre at the beginning of April and on 16th April i received my sales order number its now the 30th of May and I still dont have my line or any info yet when i called last week i was told my modem is being delivered but haven't heard anything yet its so frustrating im on the verge of cancelling the order the sales person who took the order also hasn't been able to help me either

0
Replies (1)
Vodacom
Vodacom's reply30 May 2018, 11:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team