1 reviews | Active since Jul 2015
Not worth it
<p>I have gone to cradle stone Vodacom on the 25 June 2016 to do a information change. I was told that the information will be updated in about a day or 2. I even paid R150 for the information change.</p> <p>Its been almost 2 and a half months and the information still hasn't changes. The previous bank account was closed and every month I need to do a eft. I have phoned customer care yesterday but it also was a waste of time. I am thinking of just leaving it for a couple of months untill my contract expires to cancel the contract and move to a better service provider.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
