RL
Relandi L

1 reviews | Active since Jul 2015

13 Sept 2016, 10:43

Not worth it

<p>I have gone to cradle stone Vodacom on the 25 June 2016 to do a information change. I was told that the information will be updated in about a day or 2. I even paid R150 for the information change.</p> <p>Its been almost 2 and a half months and the information still hasn't changes. The previous bank account was closed and every month I need to do a eft. I have phoned customer care yesterday but it also was a waste of time. I am thinking of just leaving it for a couple of months untill my contract expires to cancel the contract and move to a better service provider.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Sept 2016, 10:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,