Not willing to sort out problems

Been to 3 shops to get new data contract - but being helped, and if you get to a shop that have consultants that id willing to help and know what to do even they struggle an hour on the phone to Vodacom HQ and are just told that IT department must clean up account and that they customer can come back later ?????.

Please people just is my second complaint, but please follow your complaint on hellopeter up with complaint to the NCC. Please note that in order for the Commission to deal with your complaint, it has to be in the Commission’s prescribed form. Kindly fill in the attached Complaint Form and e-mail to the Commission at: ********** or ********** . They are quick to response