Not willing to assist
<p>I currently utilise a different service provider; however, my contract has come to the end of it's term. I would like a specific phone (namely the Sony Xperia xzs), which said current service provider is not willing to provide me. I gave Vodacom at Vodaworld a shout to find out if they would be able to assist and they were very reluctant to help me, saying that I must try MTN as Vodacom only offers on one kind of Sony phone and it's not the one I want, which I know to be false. Vodacom, if you are seeing this, please call me and prove me wrong.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
