CH
Corrie H

1 reviews | Active since Jul 2010

08 Dec 2015, 17:10

Not what you expected

Shocking service received when ordering a new contract without a device. First of all the wrong size sim gets delivered and after ordering the correct one my account is debited without any sim fitting or touching my phone. RAM fails to deliver as agreed today and Vodacom pulls up there shoulders. But took my money. Be warned that online and telephonic support and service is misleading and a painful experience for you are consumer to get your money back for something that you have never received.

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2015, 21:17
Official
Hello Badsuzy,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,