1 reviews | Active since Jan 2016
Not well cared
From Jack M. Kabini, HI Hellopeter.com! With Vodacom ones life just become hard and harder. Products are force on my accounts with out my concern. I had to spent hour with Vodacom Customer Care without solving problems. On my phone No. ********** 923 see enclosed October, November 2017 and May 2018 Vodacom Statements. VAS - Caller Identity Subscription is forced on my account and SMART TOP UP S + Line Rental (be-fore VAT) is increased without my concern. Total Subscription Charges changed 2018 from R218-42 to R268.10 (these is before VAT). On my Vodacom phone No. ********** 940 see enclosed February, March, and May 2018 Vodacom Statements. Total Subscription Charges changed from R113-16 in February 2018 to R130.70 in March to May 2018 (these is before VAT). To see how bad Vodacom work with its customers, follow these references:- No. 1- ********** ********** No. 1- ********** ********** No. ********** 95 spoke to Deneo 2 May.; On Friday 4 May at 12:50PM for about 45minutes I spoke to a friendly gentleman, but no good re-sults, as I am still waiting recorded agreement on my contract. In all these, I may have spent 3 hours. From Jack M. Kabini
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
