Not Vodacom.... but I still receive subscription messages (SMS)

Item: Vodacom
Rating: 1
Author: Jayendren G

I'm not Vodacom anymore, yet still receive random subscription SMS messages where I tried to opt-out. I'm reaching out here to (hopefully) remove myself, as there is a reason why I am no longer with Vodacom.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

12 Jul 2021, 13:25

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply12 Jul 2021, 13:25

Official

Jayendren G's updateReviewer Update

19 Jul 2021, 12:50

Good day

I am responding here as I have not received any further feedback regarding a solution after the consultant contacted me.

I have forwarded screenshots of the SMS's received and am continuing to receive those messages from Vodacom.

Please advise urgently.

regards

Jayendren G's update19 Jul 2021, 12:50

Reviewer Update