Not very happy with you Vodacom

Not very happy with you Vodacom. Not sure what is going on with you as of late but im getting annoyed to a point where I am about to cancel my contract.

I have a 90 gig contract with you, I pay R 319 per month Im supposed to receive 30 gig anytime, 30 incentive data (which I can and always have used at anytime) and 30 gig night owl.

This past month, I have used a total of 34 gig only. You have for some reason taken away my remaining 26 gigs. The first time that this happened was a week and a half ago, I called in and complained that my gigs were missing, I was told that I depleted my data, I said that there was no way that was possible, I then asked the consultants to advise how much data I had used to date - it was something around 32 gigs - I said ok, if I get 60 gigs (anytime) where are my other 26 gigs? She then logged this with their technicians and my issue was resolved 3 days later.

Then I had my data returned to me for a matter of 2 days, and I am now experiencing the same issue. My data "depleted" last week Thursday, on my app it says that to date I have only used 34 gigs in total - therefore my 26 gigs have disappeared again.

I have had to load data every day to use, we rely solely on my wifi for netflix, etc. I pay for and signed a contract with Vodacom which said that I receive 60 gigs anytime and 30 gigs night owl for 24 months, please can someone assist me here and sort out my issue asap otherwise i want a refund for January since I have not been able to even make use of my wifi !