Not very happy with the service
About 2 weeks ago I went to the Vodacom shop in Tigervally mall to upgrade my account. I chose my phone and the lady that helped me sad she will place my order and wrote it down in a random book. It's been more then a week now with no feedback. I called vodacom help line and according to them my upgrade has not even been requested. I have been a client of Vodacom for more then 6years and this is unexceptable.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Our records reflect that you have been contacted by the store and feedback has been provided.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Good day,
Our records reflect that you have been contacted by the store and feedback has been provided.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM